Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet guests upon arrival and assist with check-in and check-out processes
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and courteously
- Process reservations and manage room assignments
- Operate phone systems and direct calls to the appropriate department or staff member
- Assist with administrative tasks such as filing, data entry, and inventory management

Experience:
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent communication skills, both verbal and written
- Proficient in using computer systems and software applications

At our company, we value our employees and offer competitive benefits including:
- Competitive pay based on experience

If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we encourage you to apply for the position of Front Desk Agent. We look forward to reviewing your application!

Job Type: Full-time

Schedule:

• 8 hour shift

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Millbrook, AL 36054 (Required)

Ability to Relocate:

• Millbrook, AL 36054: Relocate before starting work (Required)

Work Location: In person